The universal perception of human resources is very simple: “HR people are assholes”. When I first started my career, this was offensive to me. But after nearly a decade researching and working in the industry, I get it.
Historically, a company hires an internal HR representative who sits behind a desk and only makes an appearance for terminations or disciplinary matters. Rightfully so, employees feel like “Okay, “my” personnel representative is getting paid by and reporting to the company I’m potentially making a claim against, of course they are biased and going to side with who signs their paycheck”.
Throughout my entire experience in HR, I have also struggled with this concept. I’m investigating, questioning, and giving (constructive) criticism to people I work with every day. The same people who are evaluating my performance, and expected to do so impartial to the conclusion I reach while carrying out my job duties. Let’s just face it: this doesn’t work. There is always implicit bias, so it makes it rather difficult to execute my findings, knowing that there is a high risk of retaliation. We all have heard the well-known phrase “don’t evacuate your bowels where you consume sustenance”. The reporting structure of having internal HR is the perfect example that.
This exact reason is why I am here now: renouncing the comfort and ease of working for a corporation at the expected expense of obliterating my morals. It is also this reason that brings you here: you recognize the counterproductivity of having an internal HR department and want a return on your investment rather than paying someone to resemble being an employee advocate.
So, what is the point of having an HR department if employees aren’t going to utilize it?
If you are reading this, you are probably a business person and work in a more mathematical sense. The indisputable need to outsource your HR can be explained using the Transitive Property of Equality as follows:
(A) Employees perceive internal HR as inaccessible absent of bias
(B) Perception is reality
(C) Internal HR is inaccessible absent of bias
A = B
Employees perceive internal HR as inaccessible absent of bias = Perception is reality
B = C
Perception is reality = Internal HR is inaccessible absent of bias
A = C
Employees perceive HR as inaccessible absent of bias = Internal HR is inaccessible absent of bias
Hiring an internal HR professional is expensive. Underutilizing an internal HR professional is still just as expensive, and the added risks and consequences of unresolved employment issues are even more expensive. Outsource your HR.
annihilate tHReats, piQue advantageousness.